Service And Parts
The goal is to start construction of the mega hub before the end of the year and open by the first quarter of 2027, aligning with the sale-leasebacks executed recently on the old warehouses.
Customer satisfaction at independent repair shops for tire replacement, quick oil change and full service maintenance increased in the latest J.D. Power study.
Don't make technicians just a number, said Joseph Clementi of Traver Connect. Instead, get them invested in the shop to make them happier.
If tariffs and the high cost of buying a new car persists, smart dealerships should leverage technology to guard against profit downturn.
Petra Cares is a Houston nonprofit that trains at-risk youth to become automotive service technicians.
Nos Saleh, a technician at Mercedes-Benz of Music City, said 'control your own destiny' on 'PartsEdge Podcast.'
The 534,000-square-foot facility stocks more than 46,000 unique parts and is equipped to handle more than 2 million shipments each year.
Twenty-six of Volvo's female technicians gathered in South Carolina in March for a two-day forum.
When the blue LED lights turn on, Baxter Auto Group service technicians know to keep the doors and windows closed to save energy.
A poorly run parts department "trickles into every" dealership department, said NADA Academy instructor Brian Crossin.
